Services

Care that matches the condition

You don't need to know which service you need. Start with a quick check of your business health. What happens next depends on what we find—not on what we would prefer to sell.

  1. Check
  2. Review
  3. Investigate
  4. Treat
  5. Monitor

The condition determines the care.

Start here

Check your business health

Start with a self-guided screening to see where your business may need attention.

Business Pulse

5 minutes or less

A quick check of your business's vital signs designed to identify areas that may deserve attention.

  • Quick business health screening
  • Immediate preliminary results
  • Low time commitment
  • Recommended next step

Business Health Check

5–7 minutes

A broader self-guided screening across the key areas of your business for owners who want a clearer picture.

  • Broader business health screening
  • Key-area indicators
  • Preliminary risk signals
  • Immediate results
  • Recommended next step

Understand what you're seeing

Business Health Review

Approximately 40 minutes · Paid

Talk your results through with a trained BHC Reviewer who helps clarify what the findings may indicate, what deserves attention, and whether anything requires a closer look.

  • Review of assessment results
  • Structured owner conversation
  • Business concerns and symptoms
  • Clarification of priorities
  • Recommended next step

When something needs a closer look

Business X-Ray

PaidScope-basedIf needed

A deeper investigation of a specific area of your business when the Business Health Review identifies something that needs a closer look.

Rather than investigating everything, BHC focuses the diagnostic on the area indicated by the available evidence.

Common Business X-Rays

Operations X-Ray

Workflows, responsibilities, bottlenecks, handoffs, capacity, and execution.

Financial X-Ray

Financial patterns, margins, expenses, cash flow, and other relevant financial indicators.

Sales X-Ray

Sales process, pipeline, conversion, pricing, follow-up, and performance.

Marketing X-Ray

Lead generation, acquisition channels, marketing activity, spend, and performance.

Customer Experience X-Ray

Customer journey, service delivery, complaints, retention, communication, and handoffs.

Staffing & Organization X-Ray

Roles, responsibilities, workload, accountability, structure, and staffing patterns.

Owner Dependency X-Ray

Where the business relies excessively on the owner for decisions, knowledge, relationships, or daily execution.

Systems & Process X-Ray

Systems, tools, documentation, automation, processes, and information flow.

These are examples, not a fixed or exhaustive list.

Where should we look?

Your Business Health Review helps identify the area that deserves deeper investigation. BHC then defines the diagnostic scope, evidence needed, expected deliverables, and price before work begins.

  1. Business Health Review
  2. Area of concern identified
  3. Targeted Business X-Ray
  4. Evidence & findings
  5. Treatment recommendation

If the available information is already sufficient to recommend an appropriate next step, an X-Ray may not be necessary.

Scope levels

Business X-Rays vary in scope depending on what the evidence indicates.

  • Targeted Business X-Ray

    Most common

    One defined problem, process, department, or business area.

  • Multi-Area Business X-Ray

    Used when evidence indicates that a problem crosses multiple connected areas of the business.

  • Full Business X-Ray

    A broader diagnostic used when the condition appears systemic or multiple major areas require investigation.

A broader diagnostic is not a better one. The goal is the smallest responsible diagnostic scope necessary to understand the problem.

How pricing works

Paid · Scope-based

Pricing depends on the area being investigated, the evidence required, the complexity of the issue, and whether remote or on-site investigation is necessary.

Before diagnostic work begins, you'll receive a defined scope, expected deliverables, and price.

When action is needed

If needed

Treatment Plan

When the findings support action, BHC organizes the recommended work into a clear plan with priorities, responsibilities, timing, and measures of success.

  • Prioritized findings
  • Recommended actions
  • Assigned responsibilities
  • Suggested sequencing
  • Target timelines
  • Measures of success
  • Specialist or operator needs where applicable

Put the plan into action

If needed

Implementation & Specialist Support

When execution support is needed, BHC can coordinate qualified operators, specialists, and professionals based on the work identified in the Treatment Plan.

  • Fractional operations
  • Process improvement
  • Financial specialists
  • Sales and marketing
  • Business development
  • Legal or professional referrals
  • Capital and financing resources
  • M&A resources
  • Project-based specialists
  • Documentation and systems development

The team follows the work—not the other way around.

Protect the progress

When appropriate

Business Health Monitoring

Businesses that complete treatment or want continued visibility into their health can periodically reassess key indicators and watch for new risks or operational drift.

  • Business health reassessment
  • Score trend review
  • Progress review
  • Treatment-plan adjustment
  • Key risk monitoring
  • Follow-up reviews
  • Periodic specialist involvement

Frequency depends on the business and its needs. There is no fixed schedule.

Not sure what your business needs?

You don't have to diagnose the problem yourself. Start with a quick Business Pulse and we'll help you determine what—if anything—deserves a closer look.

Already have results? Book a Business Health Review